Part-Time Call Center Representative - Montclair, CA
Interfaith Federal Credit Union Interfaith Federal Credit Union Montclair, CA Montclair, CA Part-time Part-time $17 - $20 an hour $17 - $20 an hour 18 hours ago 18 hours ago 18 hours ago Part time Call Center position to join us in enhancing the financial lives of our individual members and member churches.
Looking for positive, enthusiastic individual who enjoys being part of a team delivering high quality service with patience and caring.
Capacity to identify financial needs and effectively suggest appropriate solutions is key.
Our mission thrives through building and maintaining member relationships through knowledgeable, reliable, and courteous member service.
At IFCU we like to see our employees thrive through identifying and applying their personal strengths.
Principal Duties and
Responsibilities:
Take member calls and provide member service to those calling into call center.
Guide callers through troubleshooting, navigating site and products and services.
Collaborate with other call center representatives to improve member service.
Deliver member services including but not limited to deposits, withdrawals, inquiries, transfers, advances, loan payments, check cashing and file maintenance.
Customer service in-person, answering phones, through email, as well as other computer systems.
Maintain knowledgeable information on Interfaith FCU products and services.
Pursue and recognize opportunities to cross-sell IFCU products and services as well as open new accounts.
Perform as part of a team, assisting IFCU staff in the local as well as regional branches.
Pursue opportunities for professional growth and knowledge through training, education, and self-study.
Preferred hours of work noon to 5 pm Mon - Fri Have good multi-tasking skills.
Have good communications skills.
Have good attendance.
Perform all member services duties as assigned.
Perform all other duties and responsibilities as assigned.
Commission pay Ability to commute Work Location:
In person Job Type:
Part-time Pay:
$17.
00 - $20.
00 per hour Expected hours:
20 - 30 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Schedule:
4 hour shift Monday to Friday No nights No weekends Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Looking for positive, enthusiastic individual who enjoys being part of a team delivering high quality service with patience and caring.
Capacity to identify financial needs and effectively suggest appropriate solutions is key.
Our mission thrives through building and maintaining member relationships through knowledgeable, reliable, and courteous member service.
At IFCU we like to see our employees thrive through identifying and applying their personal strengths.
Principal Duties and
Responsibilities:
Take member calls and provide member service to those calling into call center.
Guide callers through troubleshooting, navigating site and products and services.
Collaborate with other call center representatives to improve member service.
Deliver member services including but not limited to deposits, withdrawals, inquiries, transfers, advances, loan payments, check cashing and file maintenance.
Customer service in-person, answering phones, through email, as well as other computer systems.
Maintain knowledgeable information on Interfaith FCU products and services.
Pursue and recognize opportunities to cross-sell IFCU products and services as well as open new accounts.
Perform as part of a team, assisting IFCU staff in the local as well as regional branches.
Pursue opportunities for professional growth and knowledge through training, education, and self-study.
Preferred hours of work noon to 5 pm Mon - Fri Have good multi-tasking skills.
Have good communications skills.
Have good attendance.
Perform all member services duties as assigned.
Perform all other duties and responsibilities as assigned.
Commission pay Ability to commute Work Location:
In person Job Type:
Part-time Pay:
$17.
00 - $20.
00 per hour Expected hours:
20 - 30 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Schedule:
4 hour shift Monday to Friday No nights No weekends Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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